Sales Inquiries:

If you have sales questions please call us at 1-888-497-6371   Ext 1 24 hours a day 7 days or email us by using the form below.

Our sales team cannot answer customer service questions.

Customer Support Inquiries:

Click here for Back Order Questions or Issues

Please review the following before you move forward to the next level of customer care. Most questions can be answered or processed quickly through the following steps. We encourage using our online system as it promotes a faster, more reliable service with fewer mistakes.

PROBLEMS WITH NEW BATTERIES
To troubleshoot any problems with a new battery click here

All (RMA) EXCHANGE/WARRANTY ISSUES
Click here If you need to exchange or return your product(s)

ORDER TRACKING/VERIFICATION/ BACKORDER STATUS
Click here if you have any problems receiving your shipment or need to track it's status

RE-ISSUE A RECEIPT
Click here to retrieve your receipt at any time

If you need to contact Customer Support we are open every weekday from 10 am til 4 pm Pacific Standard Time.

1-888-497-6371   Ext 2

Regular Inquiries : For non-customer service inquiries including marketing, manufacturing/supply, and business development - please use the form below. You can also call us and press 2 for customer service at 1-888-497-6371. Please do not press 1 as the sales department cannot help with any customer service issues.

All other requests:
If you have a more complex issue that requires immediate attention that cannot be solved with the above options, please fill out the form below and we will take care of it immediately. Please note that if you request a service that is best served by the options listed above you will be automaticaly redirected to them by a customer service representative. Thank you for using Laptop Battery Depot.