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Customer Support Inquiries

Please review the following before you move forward to the next level of customer care. Most questions can be answered or processed quickly through the following steps. We encourage using our online system as it promotes a faster, more reliable service with fewer mistakes.

BACKORDER QUESTIONS OR ISSUES
Click here for Backorder Questions or Issues

PROBLEMS WITH NEW BATTERIES
To troubleshoot any problems with a new battery click here

All (RMA) EXCHANGE/WARRANTY ISSUES
Click here If you need to exchange or return your product(s)

ORDER TRACKING/VERIFICATION/ BACKORDER STATUS
Click here if you have any problems receiving your shipment or need to track it's status

CHANGE SHIPPING ADDDRESS BEFORE IT SHIPS
Click here to log in and change your shipping address before the product ships.

RE-ISSUE A RECEIPT
Click here to retrieve your receipt at any time

WARRANTY/RETURNS/EXCHANGES POLICY
Click here for our company policy regarding warranty, exchanges, returns issues



If our automated system cannot help you, then please
click here to submit a trouble ticket